PRIVACY POLICY

Last Updated: November 08, 2025

Welcome to The Snowdrop Essence!
Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase on our website thesnowdropessence.com.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

a. Personal Information

When you place an order or sign up for our services, we may collect:

Your name
Email address
Phone number
Billing and shipping address
Payment details (processed securely through third-party gateways)

b. Non-Personal Information

We may also collect:

Your browser type and version
Device information
IP address
Pages visited and time spent on the site

This information helps us improve your shopping experience and optimize our website’s performance.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Communicate with you about your purchases, deliveries, and offers
Improve our products, website, and customer service
Send you promotional emails (only if you opt-in)
Prevent fraud and ensure secure transactions

3. How We Share Your Information

We do not sell, rent, or trade your personal information to anyone.
However, we may share your details with trusted third parties only when necessary to:

Complete payment transactions (e.g., Razorpay, Paytm, etc.)
Ship your orders (e.g., Delhivery or other courier partners)
Comply with legal obligations if required by law

All our partners are required to handle your data securely and only for legitimate purposes.

4. Cookies

Our website uses cookies to improve your browsing experience.
Cookies help us remember your preferences, shopping cart items, and improve our website’s functionality.
You can disable cookies in your browser settings, but some features of the website may not function properly as a result.

5. Data Security

We take reasonable precautions to protect your personal data.
Your payment information is encrypted and processed through secure payment gateways, and we never store your complete credit/debit card details on our servers.

6. Your Rights

You have the right to:

Access and review the personal data we hold about you
Request corrections or updates to your information
Withdraw consent for marketing emails at any time by clicking “Unsubscribe”

To exercise these rights, please email us at thesnowdropessence@gmail.com.

7. Third-Party Links

Our website may contain links to other websites.
We are not responsible for the privacy practices or content of those sites, so please review their privacy policies before sharing personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with a new “Last Updated” date.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your information, please reach out to us:
Email: thesnowdropessence@gmail.com